You can request a full refund for your Pendant deposit at any time by sending us a message using the chat in the bottom right. Your refund will be processed promptly upon request, and you should expect to see the money back in your account within 5 business days.

If your Pendant arrives defective or damaged, please send us a message using the chat in the bottom right for a return or exchange.

You can request a full refund within 7 days if the device is undamaged and in its original condition with all packaging and accessories included. Return shipping is at your expense.

To initiate a return, please fill out the form here.

Please send us a message using the chat in the bottom right with your invoice number and we will cancel / refund your Pendant pre-order.
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For more info, take a look at our fulfillment policy: https://www.limitless.ai/fulfillment-policy