Note: A factory reset will delete any recordings that have not been synced to the app.
Make sure the pendant is on and displaying any light (except red).
You’re going to be pressing the pendant twice in quick succession: the first time you’re going to press and release, the second time you’re going to press and hold
Make sure both presses happen back-to-back, with very little pause in between.
Keep holding the button until the light completely turns off. Once the light turns off, immediately release the button.
Wait about 5 seconds and you should see the light flash magenta briefly to confirm the factory reset was successful.
Once you see the blue light, your Pendant is ready to be paired again.
Why is my Pendant LED / light solid red?
If your Pendant LED / light is solid red, hold down the button until the red light turns off. When you turn it on again, you should be back in a normal state (white = recording or blue = ready to pair).