Skip to main content
Pendant FAQ
Heidi Liou avatar
Written by Heidi Liou
Updated over a month ago

Hello! We'll keep you updated on the Pendant through email, our Community on Slack, and Twitter/X.

Take a look at our latest shipping timeline.

Look out for an email from "[email protected]" to confirm you've paid your taxes/shipping and choose/change your Pendant color. You may need to check your spam/junk folder.

If you have any other questions, reach out to us at [email protected]


What is the Pendant?

Pendant is an elegant, lightweight wearable that remembers what you say throughout the day, from in-person meetings, impromptu conversations, and personal insights.

When will I receive the Pendant?

Take a look at our latest shipping timeline. We are shipping starting Q4 2024. The sooner you pre-order the product, the sooner you'll receive it.

Black is by far the most popular, and will be the first color to ship in Q4. White and iridescent are other favorites, but take the factory longer to make so will ship in Q2-Q3 2025.

iPhone users will get their Pendants first since we are prioritizing building out the iOS app.

What features will you have to ensure no one is recorded without their consent?

Pendant will include a Consent Mode (optional), which only captures the voice of people who have given consent to be recorded.

How do I pre-order the Pendant?

Visit limitless.ai/#pendant and click "Preorder for $99" to access our Stripe pre-order form.

How do I manage my Pendant order?

[Change color or address, pay taxes/shipping, change the device you intend to use with this Pendant?]

Please login to the Limitless app with the email you used to order the Pendant, and follow these directions.

If you're not seeing your Pendant order, read here.


​Will you ship globally?

We plan to ship the Pendant worldwide, and we'll let you know when it's time to send it your way. Take a look at our latest shipping timeline.

How will the Pendant work with Limitless?

The Pendant will sync to the Limitless iOS / Android app. The iOS app is currently being built, and the Android app will be built in 2025. From there, users will be able to access their recordings on the web / Mac / Windows app. More details here.

Is there a subscription required?

The Pendant does not require a subscription. You can use the Limitless free plan with the Pendant, which comes with 10 hours of AI features per month. You also have the option to upgrade to Limitless Pro, which comes with unlimited AI features. Check out the details here.

What languages will the Pendant support?

The Pendant will transcribe in 34 languages, with updates on additional language support to follow.

Can the Pendant record 24/7? Will it be always on / always recording?

We plan for it to record all time with the option to pause/stop recording when needed. You will also be able to delete recordings via the Limitless app.


​Will Pendant work with Android or Windows?

The Pedant is specifically designed to work with Limitless, and will sync to the Limitless iOS / Android app. From there, users will be able to access their recordings on the web / Mac / Windows app. The Limitless iOS app is currently being built, and the Limitless Android app will be built in 2025. More details here.

We are shipping the iOS app before the Android app so iPhone users will receive their Pendant first.

What can the Pendant be used for?

- In person conversations: lunch meetings, conferences, clients calls, or doctors visits

- Personal reflection: verbal processing, thinking out loud, capturing a thought while your hands are busy

- Organizing: to-dos, reminders, or just re-living precious moments

- Check out more use cases here

How do I cancel and refund my Pendant pre-order?

Email [email protected] with your invoice number and we will cancel / refund your Pendant pre-order. For more info, take a look at our fulfillment policy: https://www.limitless.ai/fulfillment-policy

How do I submit ideas about the Pendant?

Add to our Limitless feature request board and use the "Pendant" tag: feedback.limitless.ai

Did this answer your question?