Pendant FAQ

Pendant is an elegant, lightweight wearable that remembers what you say throughout the day, from in-person meetings, impromptu conversations, and personal insights.

Follow these instructions.

The Pendant syncs with the native phone app. We currently only have a Limitless iOS app, and the Limitless Android app will be released in q3 2025.

The Pendant does not require a subscription. You can use the Limitless Free plan with the Pendant, which comes with 1,200 minutes (20 hours) of transcription each month. We only count minutes if there is a voice speaking. Everything else (AI features like notes and summaries) is free.

You also have the option to upgrade to Limitless Pro and Limitless Unlimited. Check out the details here.

You can record all time with the option to pause/stop recording when needed. You can also delete recordings via the Limitless app.

The Pendant syncs with the native phone app. You can view and ask AI about your lifelogs in the Lifelog tab in the Web/Mac/Windows app. There are no hardware differences but note we will not be shipping our Pendants to Android users until the Android app is complete. We currently only have a Limitless iOS app, and the Limitless Android app will be released in q3 2025, per our shipping timeline.

You can also download the iOS app on an iPad but please note you will need to sync the Pendant recordings to your iPad at least once a day.

- In person conversations: lunch meetings, conferences, clients calls, or doctors visits

- Personal reflection: verbal processing, thinking out loud, capturing a thought while your hands are busy

- Organizing: to-dos, reminders, or just re-living precious moments

- Check out more use cases

Please note only ONE Pendant can be paired per device / account. As a reminder, you can record while it's charging as well.

Please send us a message using the chat in the bottom right with your invoice number and we will cancel / refund your Pendant pre-order. For more info, take a look at our fulfillment policy: https://www.limitless.ai/fulfillment-policy

Pendant has an IP54 rating which means it is water-resistant but not waterproof. It should withstand light water splashes, dust and damp environments but it is not advisable to submerge the pendant into water or throw it in the washing machine. For comparison, this is the same rating level as Airpods Pro 2.

The pendant will get you through a full day of continuous recording. We recommend charging every night to ensure you don’t miss out on capturing any of life’s moments.

The pendant is designed with an over‑discharge protection circuit that automatically prevents the battery from reaching harmful levels. This means that if the battery discharges completely, the built‑in protection will stop it from dropping too far, safeguarding the battery from damage.

That said, while this protection is sufficient to prevent immediate harm, regularly allowing the battery to fully discharge can eventually reduce its overall lifespan. For occasional extended periods when you can’t plug it in, letting it discharge is acceptable, but for everyday use, keeping it at a moderate charge will help maintain its long‑term performance.

You can charge your pendant with any standard USB-C cable. Each pendant comes with a braided black usb-c cable for your connivance.

The most important part is that you wear the pendant with the light facing outward so it can pick up the best audio quality for you. While we include a necklace for you to wear, you can also clip it directly on your shirt collar or shirt pocket. The versatile design lets you wear it however you want.

If you are doing physical activity and moving arond a lot (running, jumping), it may be best to wear your Pendant with the provided necklace.

In the Limitless iOS app, under the Pendant tab > Settings, you can reduce the brightness of the light. For privacy reasons, there is no way to turn off the light entirely.