For troubleshooting purposes, please email [email protected] with your meeting URL(s) / ID + logs (Mac instructions, Windows instructions) so we can fix the issue.
Mac app:
Open the Mac app
Click into the meeting (that you're having issues with)
Click on the title of the meeting next to "Meetings /" which will copy the meeting ID - it should look like: RpnP60OGkGt1J4ww3Xhk
Web app:
Open app.limitless.ai on any web browser
Click into the meeting (that you're having issues with)
Copy the full meeting URL - it should look like: https://app.limitless.ai/r/0f0af471-92b8-4360-8b6f-1332d75b7bcf