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Missing Web & Desktop Meetings

Heidi Liou avatar
Written by Heidi Liou
Updated this week

If you can’t find your web & desktop recordings, we’ll help you track them down! Follow these steps to troubleshoot:

  1. Check the web app – Head over to app.limitless.ai on any browser and see if your recordings show up there.

  2. Double-check your login – Could you have signed in with a different email? Your recordings are tied to your account.

  3. Try recording a new meeting – Click "New Meeting Recording" and "Record." There was a recent bug, and sometimes creating a new recording makes the others reappear.

Still stuck? Please send us a message using the chat in the bottom right.

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