Take a look at our Fulfillment Policy here: https://www.limitless.ai/fulfillment-policy

Refund Policy: Before the Pendant has been shipped, you can request a full refund for your Pendant deposit at any time by emailing [email protected]. Your refund will be processed promptly upon request, and you should expect to see the money back in your account within 5 business days.

Return Policy: If your Pendant arrives defective or damaged, email [email protected] for a return or exchange.

You can request a full refund within 7 days if the device is undamaged and in its original condition with all packaging and accessories included. Return shipping is at your expense.

To initiate a return, please fill out the form here.